You will need to collect your biometric residence permit from your designated collection point before the vignette sticker in your travel document expires or within 10 days of arriving in the UK, whichever is later. You can find your collection point on your UKVI decision letter (either the Post Office or the University). Take your decision letter and passport with you. If you are collecting it from the University then you will do this when completing your face-to-face visa verification.

If you have received a digital visa status then this will not apply to you and you will not need to collect a physical BRP card.

You will be invited by email to book an appointment for the face-to-face visa verification. You will be sent the booking link closer to the course start date.

You must book and attend the appointment in order to have your full registration finalised and to officially become a university student. Without full registration status you will be classed as non-arrival and this will have an impact on your visa.

During the visa verification appointment, you will receive your Student ID card and your BRP card if you opted for it to be delivered to the University when you made your visa application.

You will be given your card when you attend your face-to-face registration appointment. You must have this with you at all times when at the college and on the university campus. You will need your Student ID card to access many of our services and buildings, so you must keep your card safe.

Your Student ID card also allows you to claim numerous student discounts and enjoy cost-effective entertainment, food, clothes etc.

If you have lost your card, you will be required to pay £12.50 for a replacement. You can do this through the online store and we will let you know when you can collect it. Alternatively, you can visit us in the Student Gateway during our opening hours.

The induction sessions will help you familiarise yourself with the College, the team, the DMU campus and facilities, and the city. It will also be an opportunity to speak with current students and to make friends. You will receive a lot of useful information about how to open a bank account, how to register with a doctor and what services are available to you. You will also attend an academic induction during the first week of teaching. This is an opportunity for you to meet your tutors, learn all about your course, meet classmates and ask questions.

These inductions also give you the opportunity to ask questions and get an understanding of what to expect during your time at the college.

You will be invited a welcome event exclusively for DMUIC students. This is a great opportunity to get to know your fellow students and to make friends. If you haven’t received the event booking link, please request assistance from our friendly college reception team. You will also find an event diary on Blackboard.

You will need to be connected to the Wifi to complete your registration form after your visa verification appointment. It’s a good idea to get connected ahead of time. DMU uses a global WiFi network called eduroam. You will need to know your student number and your password that you created during online registration to login. There are lots of posters and leaflets to help you connect. You can also ask the friendly college team for help.

SIM operators such as GiffGaff offer local calling, SMS, international calling, and mobile data bundles packages at a low price. You can order a free SIM by clicking HERE and you can then top it up from any convenience store or online. You can also usually buy a UK sim from your arrival airport and in local stores around the city. DMUIC also has some sim cards available.

Once you finalise your registration, you will be sent your timetable usually within 24 hours. This will be sent to your student email address which you can access through the DMU Student Portal App. You can also download the Outlook app for quicker access.

Once you arrive in the UK, you must get yourself registered with your local doctor (GP) to access healthcare. The immigration health surcharge (HIS) you paid during your visa application entitles you to the same benefits as UK residents. To register with your GP you will need to fill in a form which will ask for some personal details. The practice may ask for your address to confirm that you live within their patient boundary. It can take a few weeks to be fully registered with a GP so we recommend that you do this as soon as possible.

You can search for your nearest GP practice here www.nhs.uk/Service-Search

There are various bank branches in the Leicester (Barclays, Lloyd, HSBC, Santander) where you can open a student bank account. In order to open a bank account you will need proof of identity showing your full name (your passport or BRP will be accepted). Some banks may want to see an official document of proof of address. Once fully registered, we can also provide a bank letter from the university.

If you intend to work part-time during your studies, we advise you to apply for a National Insurance number. This is a unique personal reference number which will be required for tax and employment purposes. The application takes a maximum of 4 weeks for approval. The NI number comes through the post and it is important that you provide your correct address details to ensure that you don’t lose it.

You can apply for National Insurance number online Apply for a National Insurance number: How to apply – GOV.UK (www.gov.uk)

Follow us on Instagram and TikTok @DMUIC and on Facebook (facebook.com/DMUIC) to be the first to hear the latest news and to see what the students get up to!

At DMUIC we have a dedicated welfare team to support you with any issues around your welfare including mental health concerns, homesickness, bereavement, financial concerns and more. We offer face to face or online appointments should you wish to discuss any concerns. You can also book appointments to discuss academic concerns, a medical or disability declaration, a careers meeting or a finance meeting to discuss tuition fees. The full list of available appointments can be found here Calendly – DMUIC

We also organise two student drop-in sessions per week to give you the opportunity to come and ask questions and discuss queries with a member of the student services team and the student experience officer. You can find more information on these sessions when you arrive.

We are dedicated to providing a safe and secure environment and DMU has onsite campus security available 24/7. It is recommended that you save the number 0116 2577642. You can also email security@dmu.ac.uk

You can get to most places on campus within 5 minutes of walking. Please attend a campus tour during induction week where a student ambassador will show you around, how to navigate the campus and also some hidden gems!

Keep us up to date with your details if anything changes. You can change any details on the ‘Personal Information’ tile of the DMU Student Portal app. You can also email college@dmu.ac.uk.

It is important that you declare any medical conditions, disabilities or specific learning differences during your admission stage so that we can prepare to support you before you arrive. However, you will also get the opportunity to let us know during your face-to-face registration. You can let us know anytime if anything changes and we can offer support and guidance.

The college inbox is monitored Monday to Friday on college@dmu.ac.uk. You can also call on 0116 2078138 (don’t forget to omit the 0 and add the country code prefix +44 if you are not using a UK sim)

You can visit us in the Philip Tasker Building reception between 8.30am – 4pm Monday to Friday. You will find your tutors contact details on Blackboard once you complete registration.

During induction week, we will give you the complete low down on what’s available to you as a student at DMUIC. You have access to the same clubs, societies, services and facilities as a DMU student! You are automatically a member of the Student Union. There is something for everyone with 64 currently active societies and 27 sports clubs with more being added all the time.

During induction week, you will get the opportunity to attend an employment induction. During this session we will go through what you need to know about working in the UK and as a student. DMUIC has a dedicated College Careers team that can offer tailored support and guidance to support you in your search for a job. Students will also receive a fortnightly Career and Employability Newsletter which will be full of available part time roles, workshops, webinars, job fairs and more.

During your face-to-face registration, you will receive a quick post arrival survey to complete. This will allow us to see how you have found your arrival at the College and highlight to us any areas of improvement or changes that we can make to ensure the process is as smooth as possible for students.

Familiarise yourself with the Academic Offences & Bad Academic Practice Policy to understand what is expected of you and what is deemed as unacceptable in your studies. You can talk to your module leader for guidance if you are concerned.

Ensure that you have familiarised yourself with the DMUIC attendance policy. The course is an in person course and your attendance is monitored daily. Failure to attend may result in you being terminated from your course and your visa being curtailed.

This handbook aims to introduce students to the programme of study by providing information which we hope you will find useful, particularly at the start of your programme.  It provides an outline of the Programme, its ethos, structure and assessment, and the University services that are available to you, both at De Montfort University International College and De Montfort University.  Use the guide to familiarise yourself with the programme, to acquaint yourself with the Programme Regulations, its aims and objectives, and to establish what the learning outcomes are so that you are well prepared to tackle the requirements of the programme and the various assessments and examinations you are set.

There are three ways that you can pay your fees.

1.     Online payment via Flywire, our preferred payment partner (click this link) – you will need to enter your 6-digit student number found on your unconditional offer letter.

2.     Credit or debit card at the DMUIC Estate Development Building reception on Campus. (Open Mon – Fri from 8.30-16.00 BST).

3.     Bank transfer using the payment details below (please ensure that you use your student ID as a reference).

Account name: LIPC Partnership Limited

Bank: NatWestAccount: 73770248

Sort code: 60-09-15

IBAN: GB10NWBK60091673770248

BIC: NWBKGB2L