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Pre-Arrival Information

We look forward to welcoming you to De Montfort University International College. We want all our students to have the best possible start and for this to happen, it is essential that you follow the below steps.

Step 1 - Apply for your visa

In order to avoid delays in getting your visa, it is very important to apply for your Student visa as soon as you have received your Confirmation of Acceptance for Study (CAS) letter. Any delays in receiving your visa, will impact your ability to register onto your course on time.

Our team can support you through this process. You can reach out by using this form.

We will request updates on your visa application status via CAS Shield, the online self-service system that you used when you submitted your CAS documents. Please ensure that you click the button that best represents your situation so we can promptly assist you. Once you’ve received your visa, please upload the vignette on CAS Shield.

Step 2 - Book your accommodation

You must book your accommodation before you come to the UK

DMU offers several halls of residence options according to your preference.

If you prefer to live in halls of residence, please apply as early as possible as places fill up fast!

You’ll be able to book your accommodation if you hold a Conditional or Unconditional Offer letter and paid your tuition fee deposit or if you have been issued a Confirmation of Acceptance for Studies (CAS) letter. You will be sent the portal login details to the email address you provided when you applied. If you have not received the login details, please contact DMU Accommodation Office.

Please note for applicants commencing in January, February, April, June, July, August and November you will need to contact the DMU accommodation office directly in order to book your room.

If you received your portal login and have any questions, please call +44 (0)116 2577577 or email Accommodation@dmu.ac.uk for more information.

Take a Look at the range of university managed accommodation from this page

Click to book your accommodation

If you want to live off-campus, you can book private accommodation close to the DMU campus. Sulets is the recommended lettings agency for DMU and you can search from a wide selection of high-quality accommodation close to the University. Sulets offers a fair and transparent service to all students and there are no agency, registration or reservation fees to pay. Sulets currently offer private bedrooms with shared facilities in various sized flats. Prices start from £99 per week. Please
visit: Student Accommodation Leicester | Student Housing Leicester | Sulets

It is advisable to move into your accommodation a day or two before your course start date so that you are fully rested and ready to attend our informative and engaging induction events.

All students that are in the UK on a Student Route visa MUST reside within a 40-mile radius of the university campus. Student Route visa Students who declare a term-time address outside of a 40-mile radius, or that are believed to have declared an address at which they do not genuinely reside in during term time will have their registration cancelled and the University will notify UKVI of a withdrawal of Student Route sponsorship for that Student.

Please note that you will not be able to register with us unless you provide proof of tenancy agreement showing that you live within 40 mile radius of the university campus.

We will request updates on your accommodation details via CAS Shield, the online self-service system that you used when you submitted your CAS documents. Please ensure that you click the button that best represents your situation so we can promptly assist you.

Step 3 - Book your flight

Immediately after you’ve received your visa, book your flight. When booking your flight, please make sure you arrive a few days before your first day of the term, so you have enough time to check-in to your accommodation and you join your classes on time.

We will request updates on your flight details via CAS Shield, the online self-service system that you used when you submitted your CAS documents. Once you’ve booked your flight, please upload your flight ticket on CAS Shield so we can prepare for your arrival.

Step 4 - Online registration

Registration is a three stage process and only stage one needs to be done pre-arrival. Stage two and three need to be completed face to face. All stages are compulsory and need to be completed in the sequence outlined below:

STAGE 1 – Online Registration

Online registration is a compulsory requirement, and all students need to complete it before visa verification. The details that you will provide as part of the online registration task will allow us to prepare for your arrival such as creating your Student ID card, setting up your university email address and enable your IT facilities.

Once you’ve received your CAS, you will be sent an email from maildmu@dmu.ac.uk to complete your online registration which will include a link and login details. Please note that this won’t be earlier than six weeks before your course start date.

Important! Before you are able to start your online registration you must activate your DMU account so that you create a secure password which you will need in order to enter the registration portal. Activating your DMU account requires a personal email address, where we will send you the instructions. If you have not received this email to your personal account, please contact registrationqueries@dmu.ac.uk and provide us with your correct personal email address.

Please remember that activating your DMU account is not online registration.
Once you’ve activated your DMU account you will be able to enter the registration portal and complete your registration.

Please note that you will not be able to attend lessons or receive your timetable until online registration has been completed.

 

STAGE 2 – Visa Verification
Once the online registration is complete, you will be invited by email to book an appointment for the face-to-face visa verification. You will receive this email within two to three days after you’ve completed your online registration.

You must book and attend the appointment in order to have your full registration finalised and to officially become a university student. Without full registration status you will be classed as non-arrival and this will have an impact on your visa.

During the visa verification appointment, you will receive your Student ID card and your BRP card if you opted for it to be delivered to the University when you made your visa application.

STAGE 3 – DMUIC Registration
This stage will take place on campus and once you’ve completed it you will receive your timetable and will have access to university’s online services and facilities. Please bring with you your mobile, tablet or laptop as we will need you to complete a short form online.

At this stage we will ask you for copy of your Financial Guarantee Letter, if you are a government sponsored student, or of your SLC application/approval, if you are funding your studies via Student Finance Company (SFC).

Please note that you will not be able to register with us unless you provide proof of tenancy agreement showing that you live within 40 mile radius of the university campus.

Step 5 - Pay your tuition fees

We strongly advise that you pay your remaining fee from your home country as soon as you receive your visa and before you travel to the UK. Settling all due payments prior to arrival will allow you to focus on your studies and to enjoy your student life. Without paying your tuition fees, you may not receive your timetable and may have restrictions applied to your university facilities.

You can easily pay your tuition and fees online via Flywire, our preferred payment partner. Flywire provides a secure global payment network that simplifies paying your fees from your home country and countries around the world. Payment options can include bank transfers, credit cards, e-wallets and more, typically in your home currency for most countries. Click here to make your payment.

If you want to discuss about your tuition fee payment, you can contact our Credit Control team at creditcontrol@oxfordinternational.com.

If you will finance your studies via Student Loan Company (SLC), you must make your application prior to arrival at the college. You can start making an application by clicking HERE. Please note that SFE take between 6 to 8 weeks to process SLC applications so please sure that you apply well in advance of your course start date.

Late arrivals

We want you to have the best possible student experience and we will provide you informative induction and orientation events to help you settle into your studies and make friends. We strongly advise that you don’t miss any of these events and that you attend lectures from day one in order to have the best possible academic outcome. To enjoy the full student experience, you need to arrive at the College no later than the course start date as stated in your offer letter and Confirmation of Acceptance for Studies (CAS).

If you believe you are going to enter the UK beyond the course start, it is very important your let us know. Please send an email to the College team at prearrivals@dmu.ac.uk and let us know what date you expect to arrive and the reason for the delay. This is so we can ensure you are fully registered and will receive an induction once you arrive.

Pre-arrival timeline

As the course start date approaches, we will be in regular contact with a lot of useful information which will fully prepare you to have the best start. Please check your personal email regularly so you don’t miss out. It is important to update us on any changes to your contact details (phone number and email address) so that we can continue to keep in touch with you and give you the support that you need.

 

Seven weeks to go EU students with settled and pre-settled status – Apply for SFE loan

We will send an email reminder to all eligible EU students at Conditional and Unconditional offer stage to advise that you need apply for the SFE
loan in order to have your funds approved by face-to-face registration. The processing time for loan applications is 6-8 weeks. You will need to provide proof of SLC loan application in order to be able to attend classes.

Six weeks to go Attend our pre-arrival webinar

In this webinar we will provide you information on accommodation, registration steps, what to bring with you at enrolment and we will answer any questions you may have. You will receive an email invitation on your personal email address well in advance.

Six weeks to go Complete online registration

The registration portal will be open and you will receive the portal login details.

Six weeks to go Book your accommodation

If you haven’t booked your accommodation yet, we will contact you to advise you on accommodation availability and to check if you need any
support from us. Please note that we won’t be able to book accommodation on your behalf.

Four weeks to go Book your flight

By now you should have received your visa and you need to make your travel arrangements, so you arrive at the college on time to attend our induction events, collect your timetable and student ID card. We will contact you to request your flight details so we can prepare for your arrival.

Four weeks to go Pre-arrival emails

The College pre-arrival emails will be sent regularly until the end of registration period and will inform you as well as remind you that online registration is required before the face-to-face visa verification.
Two weeks to go Airport pick up

We will contact you to check if you would like us to arrange your airport.

One week to go Self-funded students – Pay your outstanding tuition fee

We will remind you that your remaining tuition fee will become due and will advise you on how to pay.

0 week to go Welcome to DMUIC!

Our friendly team will be there to help you with any information you may need!

Useful contact information

Visa: Pathways@oxfordinternational.com
Accommodation: accommodation@dmu.ac.uk
Online registration: registrationqueries@dmu.ac.uk
SFE application support:  studentfunding@dmu.ac.uk
Tuition fee payments: creditcontrol@oxfordinternational.com
Forgotten password / technical issues: ITMSServicedesk@dmu.ac.uk
Online registration / visa document verification:
internationalregistration@dmu.ac.uk
Late arrival: prearrivals@dmu.ac.uk

Your Career (for Pre-Master's students)

We are delighted to have you here. If you’re a Pre-Master’s student, we’re happy to announce that you benefit from exclusive access to Student Circus, a careers platform explicitly tailored to international students seeking visa-enabled jobs in the UK or abroad, including your home country.

Through the Student Circus, you can search and apply for full-time jobs and be prepared after completing your postgraduate degree or even look for part-time jobs or internships during your studies.

If you’re not ready to look for a job now but are keen to get started on building your profile, please do sign up here: oieg.studentcircus.com

Then:

1.      Select your institution: International College of Dundee, DMU, Bradford, Bangor, Greenwich

2.      Click sign up

3.      Enter your name, email address and password

4.      Create an account

Besides job listings, you have the opportunity to take part in careers workshops and the Oxford International Bootcamp, where you’ll benefit from CV building, top tips in the workplace and much more.

Don’t miss out on this great opportunity. It is FREE!

Sign up here: oieg.studentcircus.com

If you encounter any issues during signup, please email: hello@studentcircus.com. Share your name, student email ID, and a staff member will be in touch.

Best of luck!

FAQs

6 weeks prior to course start date.

Contact IT Support for a password reset:
+44 (0)116 250 6050 / itmsservicedesk@dmu.ac.uk.

once your ID card has been produced and delivered, you will receive an email to your student email account from DMUIC to let you know it is ready to collect.

You would have selected a location to collect your BRP when you submitted your visa application, the collection address will show on the letter when you received your visa.

If you selected the university, email brp@dmu.ac.uk to see when it is ready collect, collection from Student Gateway. Otherwise you will need to go to the post office to collect your BRP.

 

 

You are expected to be on campus for the start date of your course, you will need to be there at least 1 week before to complete registration and collect your ID card, settle into accommodation and attend induction events.

Get a student letter from the college once fully registered, you can use this along with your CAS to open a bank account. This can also be used to show employers term times.
Request by emailing college@dmu.ac.uk or visiting reception in Philip Tasker building, student will need to provide current UK address, this is then sent to Educational Partnerships and the letter will be emailed to the student within 5 working days.

Timetable for term 1 will be sent to your University email address after the registration is finalised (once you’ve completed both online registration and face to face visa verification) and before the start of the term.

Click here to see the nearest GP, students need to fill out a patient registration form. You’ll be able to register here if you live close to the surgery, if not, you can search here to find your closest GP.

arrivals@dmu.ac.uk – Student can contact this email with any queries about travelling to the UK. This link gives travel options from the UKs main/closest airports. DMUIC can arrange taxi’s for students, they need 2 days’ notice.

For Travel:

  • A current passport
  • A Student Visa (if required)
  • Permission to Travel Letter (if applicable)
  • Acceptance Letter (CAS)
  • Evidence of financial support
  • Medical records for pre-existing conditions & details of vaccinations Any medication you are currently taking
  • Travel insurance
  • Cash or travellers’ cheques for everyday expenses, before your bank account is set up

For university:

  • A suitable laptop or computer for study that can connect to Wi-F
  • A mobile phone with a number you can easily be contacted on
  • A smart phone so you can download the DMU Student Portal App